28 Technology Survey Questions to Boost Your Data Insights

Discover 25 sample technology survey questions to enhance your feedback collection. Perfect for creating effective tech surveys and boosting insights.

Technology Survey Questions template

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Every organization wants to stay ahead, and that means getting smart about how, when, and why you roll out new technology.

Smart, well-timed technology survey questions are your secret weapon.

Whether you’re launching a digital transformation survey, a technology adoption questionnaire, or just a quick satisfaction check, your questions can make or break your tech success.

Need to know when to launch a tech survey or what digital adoption questions to include?

On top of that, you probably want it to be painless for everyone involved, including you—an online survey maker can help keep things simple.

Let’s break it all down in this playful guide for the savvy tech survey person.

Technology Adoption Survey

The magic of the technology adoption questionnaire is that it uncovers user attitudes long before frustrations become full-blown resistance.

Why & When to Use

A technology adoption survey is not just another box to check; it is your early warning system for trouble.

It’s vital when you're rolling out something new, especially during pilot phases or big enterprise launches.

You want to know who’s all in.

You also need to pinpoint who’s silently dreading the new app, so you can help them before they flood your inbox.

The right tech survey lets you catch friction before it turns into an email avalanche of “help me” requests.

Ideal moments to run this?

  • Pre-launch (gauge readiness, boost excitement).

  • Mid-pilot (see what’s working, throw a lifeline where needed).

  • Early rollout finish (spot adoption issues ASAP).

On top of that, using these questions helps you tweak your training resources, re-frame communications, and recruit early cheerleaders who keep momentum high.

Five Sample Questions

Here’s the thing: the right questions make your survey a powerful adoption tool, not just another form.

  1. How confident are you in your ability to learn the new system?

  2. Which features of the technology do you anticipate using daily?

  3. What concerns, if any, do you have about adopting this tool?

  4. How much training do you believe you will need?

  5. What factors would increase your willingness to adopt the technology?

Plus, if you want real buy-in, your technology survey is your crystal ball, so you should not leave adoption to chance.

Perceived value and confidence in one's ability to learn new technology robustly predict willingness to adopt among older adults [PMC]

Source: https://www.ncbi.nlm.nih.gov/articles/PMC6177084/

technology survey questions example

How to Create Your Survey in HeySurvey – 3 Easy Steps

Ready to build your survey using HeySurvey? Just follow these simple steps—and in minutes, you’ll have a professional, branded survey ready to share!

Step 1: Create a New Survey

Begin by clicking the "Start with Template" button below these instructions. You’ll be taken directly into the Survey Editor with a pre-built template. If you prefer to start from scratch or use another survey creation method, you can choose “Empty Sheet” or “Text Input Creation” from the main menu. No account is needed at this stage—you can experiment freely and get a feel for how online survey maker HeySurvey works!

Step 2: Add Your Questions

Inside the Survey Editor, add, remove, or modify questions to suit your needs. Use the “Add Question” button at the top or between any two questions. Choose from various question types—such as multiple-choice, scales, file uploads, or text input—by clicking on your desired style. You can customize each question with images, make them required, or duplicate them for efficiency. Simple Markdown formatting lets you bold or italicize text for emphasis.

Step 3: Publish Your Survey

When you’re finished designing, click Preview to check how your survey will look to respondents. Happy with your setup? Click Publish (you’ll be prompted to sign up or log in if you haven’t already). Once published, you’ll receive a shareable link and options to embed your survey on a website.


Bonus Steps for a Professional Touch

  • Apply Branding: Open the Designer Sidebar to upload your logo, adjust theme colors, and select fonts, ensuring your survey matches your organization’s style.
  • Define Survey Settings: Set start/end dates, response limits, or a redirect URL in the Settings Panel. Let respondents see results if you wish.
  • Skip (Branch) to Specific Questions: For tailored experiences, use branching to direct respondents to different questions based on their answers.

That’s it! Click the button below to get started with your template and create valuable surveys with ease.

Digital Transformation Readiness Survey

Digital transformation survey questions reveal whether you’re truly ready for change or about to launch a very expensive digital flop.

Why & When to Use

Before you bet the company on a giant technology overhaul, you need to know if you’re actually ready for it.

A digital transformation readiness survey helps you spot weak spots and opportunities before you sink serious money and time.

Here’s the thing: Culture, processes, and infrastructure all need honest, careful examination.

So, when’s the right moment to break out these digital transformation survey questions?

  • Moments before a new platform or automation project.

  • During planning phases, when leadership needs to justify the budget.

  • Whenever you sense hesitation or confusion around digital change.

Plus, these surveys help you tailor your roadmap, fix culture blocks, and allocate resources where they're needed most, instead of everywhere at once.

Want inspiration for your survey? Check out these effective technology survey questions to help guide the process.

Five Sample Questions

  1. How well do current workflows support digital collaboration?

  2. Rate your department’s openness to process automation.

  3. Do you feel leadership communicates a clear digital vision?

  4. What digital skills are missing in your team?

  5. How ready is the organization to reallocate budget toward digital tools?

Create digital transformation survey questions that spark honest answers so you avoid drifting into the land of “wishful thinking.”

Technology readiness, measured by optimism, innovativeness, discomfort, and insecurity, predicts real-world acceptance of new technologies (academic.oup.com)

[Source: Exploring Digital Transformation Adoption of Scientific Researchers (Science and Public Policy) & Wikipedia on Technology Readiness Index]

IT Satisfaction & Support Survey

A tech survey focused on IT satisfaction helps you see if you’re offering legendary support or just adding to everyone’s ticket queue.

Why & When to Use

IT can make you a hero when it works, or a goat when it does not. Here's the thing: an IT satisfaction and support survey is your shortcut to learning how users really feel.

You get clear, no-nonsense feedback instead of vague hallway gossip.

You want to roll these out:

  • Every quarter (like cleaning out your tech closet).

  • After any massive incident or help-desk spike.

Plus, you are no longer relying on anecdotal grumbles in the break room, because you are getting feedback you can actually use.

On top of that, you will spot self-service gaps, uncover pain points, and find the perfect spots for superstar IT training, so your help desk may start trending for all the right reasons.

Five Sample Questions

Use these questions to turn random opinions into useful IT insights.

  1. How satisfied are you with the response time of our IT support team?

  2. Did the solution provided resolve your issue on the first attempt?

  3. How user-friendly are our existing information technology systems?

  4. Rate the helpfulness of self-service resources (FAQs, knowledge base).

  5. What single improvement would most enhance your IT experience?

On top of that, a thoughtful tech survey is not just for applause, because it helps you turn your IT from “just okay” into something closer to extraordinary.

Technology Usage & Habits Survey

You can use a technology usage & habits survey to turn vague guesses about tools into a **clear highlight reel of how people really work.**

Why & When to Use

You want to know which devices your people actually use, and which software buttons get clicked once and abandoned, so this survey helps you finally see the truth.

Here’s the thing, a technology usage & habits survey pulls back the curtain on behavior you usually only guess about.

When’s the right time?

  • After rolling out new tools (before surprise bills for unused licenses).

  • During UX redesigns.

  • Whenever there’s confusion about shadow IT and rogue apps.

You get the answers you need to shape smarter license purchases and user experiences.

Plus, you’ll quickly spot tech redundancies and unmet needs that could be quietly clogging your workflows like digital hair in a drain.

Five Sample Questions

  1. Which devices do you primarily use for work tasks?

  2. How many hours per day do you spend on cloud-based applications?

  3. Which software tools feel redundant or unused?

  4. How often do you access work systems from mobile devices?

  5. What non-company tools have you adopted to fill workflow gaps?

Running a technology adoption questionnaire like this keeps everyone honest, with no mystery devices and no budget black holes hiding in the background.

Incorporating affective factors like anxiety and self-efficacy into technology usage surveys improves understanding of adoption nuances beyond mere demographics Extended UTAUT study, employees and AI usage

Emerging Tech Awareness & Attitude Survey

You use this tech survey to uncover real feelings about new technology, from pure excitement to low-key robot panic.

Why & When to Use

Before you invest a dime in shiny new tech like AI, IoT, VR, or even blockchain, you need raw user reactions.

An emerging tech awareness and attitude survey becomes your early smoke detector for trouble and opportunity.

When is this type of technology survey gold?

  • Before pilot programs start chewing up budgets.

  • When executive teams are debating “the next big thing.”

You’ll get real insights into excitement levels, skepticism, and ethical worries that could shape how (or if) you roll out those cutting-edge digital adoption questions.

Plus, those bold responses can help you find early champions for testing or training, so you’re not pushing people too far, too fast.

You reduce guesswork about new tech before it explodes your budget or your team’s patience.

Five Sample Questions

  1. How familiar are you with artificial intelligence and machine-learning concepts?

  2. Which emerging technologies excite you the most?

  3. What ethical concerns do you associate with AI deployment?

  4. Would you volunteer to test virtual-reality training modules?

  5. How likely are you to support IoT devices collecting workplace data?

On top of that, a technology survey like this means you’ll never be the person unleashing robots into a crowd of unsuspecting humans, at least not without warning.

You get to be the hero who tests the robots before they crash the party.

Technology Training Needs Assessment

A technology adoption questionnaire about training needs keeps you from feeling lost in a sea of pop-up menus and blinking cursors.

Why & When to Use

You introduce a new CRM tool, and a week later productivity dips and Zen calendars do not look so Zen anymore. That is when a training needs assessment survey comes to the rescue so you can fix the slide fast instead of guessing.

When do you want to deploy it?

  • Right after new tools debut.

  • When performance metrics slump.

  • As part of a continuous learning initiative.

These surveys pinpoint exactly what you need, right down to your preferred training formats and times.

Here’s the thing: Blanket seminars help fewer people than you think, while targeted questions help almost everyone and save you from yet another “all-hands” that could have been a micro-video.

Five Sample Questions

  1. Which software features would you like additional training on?

  2. What training format do you prefer (live class, e-learning, micro-videos)?

  3. How would you rate your current competency in the new CRM system?

  4. What obstacles prevent you from attending training sessions?

  5. How soon do you need training to remain productive?

Empower your crew to ramp up, not freak out, with technology adoption questionnaire insights that shine a light on real needs instead of leaving you to click around in the dark.

Post-Implementation Technology Assessment Survey

A post-implementation technology survey helps you see if users rate your latest tech rollout as a blockbuster or a box office bomb.

Why & When to Use

You’ve launched, the confetti has settled, and now you need to collect honest reactions with a survey.

A post-implementation technology assessment survey, sent out 30 to 90 days after go-live, captures ROI, usability, and the wow-factor, or the total lack of it.

You need this for:

  • Tracking whether new platforms are living up to the hype.

  • Learning if user gripes are one-off issues or systemic.

On top of that, the survey helps you prioritize improvements, prove business value, and guide smart expansion.

Plus, you’re building organizational muscle for evaluating every digital dollar spent so your future tech bets get smarter over time.

Five Sample Questions

  1. Has the new platform improved your workflow efficiency?

  2. How reliable has system uptime been since launch?

  3. What unforeseen issues have you encountered?

  4. How would you rate overall performance compared to the legacy system?

  5. Would you recommend expanding this technology to other teams?

Here’s the thing, when you treat a technology survey like this as your “director’s cut,” you get honest, unfiltered feedback that can power real continuous improvement.

Data Security & Privacy Perception Survey

A robust technology survey about data security is your best shot at measuring trust, before or after cyber hiccups.

Why & When to Use

You know privacy is a hot topic in every organization now, and technology surveys focused on data security and privacy give you a direct line into how people really feel.

These surveys show you what people think about your security efforts.

Best times to roll one out:

  • After you update privacy policies.

  • After a major breach (yes, it happens).

  • When training for a new compliance rule.

These digital adoption questions reveal gaps in awareness and practical hiccups in everyday security habits. Plus, they show you who feels secure, who’s confused, and who’s quietly forwarding phishing emails to their cat for safekeeping.

Five Sample Questions

  1. How confident are you in our organization’s ability to protect your data?

  2. Do you understand the company’s data-handling policies?

  3. How often do you encounter phishing emails at work?

  4. Rate the ease of following multi-factor authentication procedures.

  5. What additional resources would help you maintain data security?

A strong technology survey here turns you into the guardian of user trust.

On top of that, you are not just the bearer of new rules, you are the one proving those rules actually work.

Best Practices: Dos & Don’ts for High-Impact Tech Surveys

Crafting the ultimate technology survey is part science, part art, and just a splash of psychology.

If you want more honest answers and fewer groans, you can follow these smart moves:

  • Do define clear objectives and align questions with KPIs.

  • Do keep surveys concise and target 10,15 questions for maximum completion.

  • Do intermix Likert scales, multiple choice, and open-ended items.

  • Don’t use jargon, and always explain acronyms like VPN or MFA the first time.

  • Don’t overlook anonymity and assure everyone responses are confidential.

  • Do pilot test every questionnaire about technology before wide release.

  • Don’t forget to close the feedback loop and share the results and next steps pronto.

Here’s the thing, high-impact tech surveys do more than collect answers; they change conversations and turn skeptics into champions while turning data into action.

By following these playful, practical best practices, you make sure your technology adoption questionnaire never ends up buried in someone’s unread inbox, which is exactly where surveys go to be forgotten.


Building technology surveys that truly matter is part curiosity, part structure, and a dash of empathy.

With the right mix of timely questions, clear goals, and consistent follow-through, you can transform your tech rollout and maybe even become a little legendary in the process.

On top of that, the power to shape your organization’s digital future is right at your fingertips, one tech survey at a time, so now you can go ask those questions.

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