29 Rebranding Survey Questions to Guide Your Brand Strategy
Discover 25 insightful rebranding survey questions to guide your project. Explore expert tips and examples to perfect your rebranding strategy.
Rebranding a company is more than a new logo and a catchy tagline; it is a full-on identity reset for your business. Rebranding survey questions help you crack the code on what people already think, dream, and wish you would deliver.
If you want richer insights, you can tap into tools like a “branding questionnaire for customers,” a “brand identity survey,” and “rebranding questions” at every phase. Plus, you can turn each of these into a simple system that runs quietly in the background while you focus on the big ideas using an online survey maker.
Whether it is before a rebrand, during creative brainstorming, or after you roll out the new look, asking the right questions through branded questionnaires reveals blind spots and new opportunities to wow your audience. On top of that, you will probably spot a few easy wins you can act on right away.
Customer Brand Perception Survey
Understanding Customer Perceptions
You unlock serious power when you understand how your customers see your brand right now. Customer brand perception goes way beyond what your design or your team assumes.
You need insights on how you’re seen today versus how you want to be seen years from now.
Try mixing in a branding questionnaire for customers and targeted brand survey questions. On top of that, these create a bridge from your current identity to the dream version your brand wants to be, kind of like GPS for your positioning.
Why & When to Use This Survey
Use a Customer Brand Perception Survey during pre-rebrand discovery.
This is the phase for surfacing unmet expectations and digging up pain points before the big makeover.
Now is when you find the real gaps before your future branding dreams become a reality.
Here’s the thing, you’ll uncover how close your current reputation lines up with the promised land of your new positioning and future brand strategy.
5 Sample Questions
What three words best describe our brand today?
When you think of our brand, what emotions come to mind?
How would you explain our brand to a friend?
What makes you choose us over competitors, if at all?
In what ways could our brand serve you better?
Surveys don’t have to be complicated, but each response chips away at the mystery. Plus, these questions help you refine those all-important brand identity survey questions for deeper discovery next round, so you are not just guessing in the dark.
A 2020 study found that rebranding significantly enhanced key customer‐based brand equity dimensions,increasing brand awareness, associations, perceived quality, and loyalty. Link to source
How to Create Your Survey with HeySurvey (in 3 Easy Steps)
Creating your first survey with HeySurvey is fast and beginner-friendly. Simply follow the steps below, then launch your survey and start gathering insights in minutes!
Step 1: Create a New Survey
Begin by clicking the “Use this template” button below, or select “New Survey” from the HeySurvey dashboard. You can start with a pre-built template (like this one), or choose “Empty Sheet” for a blank canvas. The Survey Editor opens, where you can give your survey an internal name.
Step 2: Add Your Questions
In the Survey Editor, click “Add Question” at the top or between questions. Choose from question types such as: - Text: ask for open-ended responses, - Multiple Choice: allow single or multiple selections, - Scale (Likert/NPS): collect ratings or measure satisfaction, - Dropdown, File Upload, Number, Date: and more. Type your question, add options or details, and mark as required if needed. You can enhance questions with images (upload your own or use built-in Giphy/Unsplash libraries), duplicate them, and arrange order via drag-and-drop.
Step 3: Preview & Publish
Before going live, use the Preview button to see how your survey appears to respondents. When you're happy with the setup, click Publish. You’ll be prompted to create an account if you haven’t already. Share your survey with a link or embed it on your website.
Bonus Steps: Make it Yours!
- Apply Branding: Open the Designer sidebar to upload your logo, adjust colors, fonts, and backgrounds for a professional look.
- Fine-tune Settings: Set survey start/end dates, response limits, and after-submit redirect URL in the Settings Panel.
- Smart Branching (Optional): For more tailored surveys, add branching logic so different answers lead to different questions. Just click the branching option in each relevant question.
You’re set! Press “Use this template” below to get started with your own survey in just a few clicks using our online survey maker.
Employee Brand Alignment Survey
Measure Internal Brand Buy-in
Branding is not just for the outside world; it begins with how your people live the brand every day.
When your team speaks the same language, you get a stronger brand at every touchpoint, and yes, even fewer awkward “what do we actually stand for?” moments.
Use these brand perception survey questions for employees to get a pulse on internal alignment and spot where things might be getting lost in translation.
Why & When to Use This Survey
Launch an Employee Brand Alignment Survey early in the process, before any sweeping rebrand shifts.
Come back to it after launch to see if your shiny new identity is hitting home.
This encourages everyone to row in the same direction and gives them a say in the journey.
If your team is not living the brand, your customers will feel that disconnect too.
5 Sample Questions
How well do you feel our current brand vision matches your day-to-day experience?
In your own words, how would you describe our brand to a new team member?
Have you felt proud to represent our brand lately? Why or why not?
Which of our core values do you relate to most and least?
What is one thing you would love to see in the new brand identity?
These questions blend the science of a branding survey with the heart of real employee opinion.
Plus, employees often have the best (and sometimes funniest) ideas for creative direction, so you do not want to miss out on that gold.
A global survey found that only 19% of employees say their workplace experience aligns with the employer brand, highlighting major internal branding gaps. Source (prnewswire.com)
Market Positioning & Competitor Benchmark Survey
Outmaneuver the Competition
You already know you’re special, but do buyers agree, and can you prove it with clarity and confidence? Market positioning and competitor benchmarking help you see exactly where your brand fits in the wild and how it stacks up.
Comparing yourself to the competition helps you spot untapped spaces and avoid blending in with lookalike brands.
Here’s the thing: a great branding survey asks sharp, focused questions so you know if you truly stand out or if you’re just another face in the crowd.
Why & When to Use This Survey
Use this survey before any major strategic workshop.
It’s perfect when you shortlist creative concepts you want to stress-test against competitors.
You’ll identify your true winning edge to bring into the next branding round.
It’s like competitive intelligence with far less spy gear and far more honest answers.
5 Sample Questions
On a scale of 1-10, how unique is our offering compared with [Competitor]?
What do you see as our biggest strength relative to others?
Which competitor do you think most about when considering our brand? Why?
What do we provide that competitors don’t, or what do they provide that we don’t?
If you could improve one thing about our brand to close the gap on competitors, what would it be?
Strong competitor-focused brand survey questions help you claim space and make your brand impossible to ignore next time customers compare options.
On top of that, a good branded questionnaire turns those insights into clear, practical actions instead of just fun trivia.
Visual Identity & Design Elements Survey
Turning Looks Into Loyalty
Looks matter, especially when it comes to your brand. Testing your visual identity helps you skip “logo regret” and keeps your design delighting people instead of distracting them.
This is your moment to pinpoint which visuals truly connect with your audience, not just the ones that look cool on design blogs.
That’s why you need smart brand identity survey questions about logos, color schemes, fonts, and imagery, so you can back creative choices with real feedback instead of guesswork. If you’re looking for inspiration on what questions to ask, explore these brand image survey questions that help capture and improve perceptions.
Why & When to Use This Survey
Use this survey during creative concept refinement, right before you commit to expensive new collateral.
It shines in A/B testing when you want quick, clear feedback on which designs win hearts (and wallets).
You also avoid that awkward moment when only your design team likes your brand’s new look.
Plus, you set up your team for wild applause, not eye rolls, by choosing a visual direction your audience actually loves.
5 Sample Questions
Which logo concept feels more trustworthy?
How do these color palettes make you feel about our brand?
Which typography style feels most modern and approachable?
Do any of these imagery styles confuse or excite you?
Which design element would make you proud to share our brand with a friend?
Feedback here isn’t just “nice to have.”
Here’s the thing: it is your shortcut to making visuals irresistible and to refining your brand questionnaire examples for every future update.
Highly saturated logos enhance consumers’ perception of brand energy, improving brand attitudes, especially for globally recognized brands [source]
Brand Name Testing Survey
Name Fame: Pick the Winner
Picking a brand name is hard, like naming a baby, except this baby shows up on billboards, invoices, and coffee mugs.
With brand name testing, you cut out guesswork and avoid expensive “what were we thinking?” moments.
The right name makes you unforgettable, and for the right reasons.
Plus, strong brand name survey questions help you validate your shortlist for memorability, clarity, and overall market vibe.
Why & When to Use This Survey
Use this survey before legal checks and domain purchases, and seriously, hold off on buying that URL for just a bit.
Use it to screen for awkward nicknames, confusing pronunciations, or hidden double meanings that could trip you up later.
It is much better to learn now than discover your shiny new name translates to “awkward pickle” in another language.
On top of that, a branded questionnaire for your name ideas reduces risk and helps your final pick land smoothly with real people.
5 Sample Questions
What feelings does the name “_______” evoke?
How easy is it to remember and pronounce this name?
If you heard this name out loud, what would you expect the brand to sell?
Are there any negative or confusing associations with this name?
Which name from our shortlist stands out the most to you?
Here is the thing, testing is not just about dodging embarrassing blunders.
It is your ticket to a bold, sticky brand identity that people actually enjoy talking about for all the right reasons.
Value Proposition & Messaging Survey
Sharpen Your Message, Win More Fans
Great brands know what they stand for, and how to say it clearly. You use value proposition and messaging surveys to cut out the generic fluff so your brand stories actually pack a punch.
When your tagline and elevator pitch land, you feel it in every conversation and every campaign.
Ask laser-focused questionnaire for branding strategy questions so your audience “gets” you at a glance and doesn’t have to guess who you are.
Why & When to Use This Survey
Pull out this survey after your first-pass positioning is drafted.
Use it right before your creative team crafts new campaigns.
You’ll surface which messages sparkle, and which quietly put people to sleep.
On top of that, you’re making sure your words create feeling, not confusion, which is a much better look than watching eyes glaze over.
5 Sample Questions
Which statement best communicates how we’re different?
How does this tagline make you feel about our brand?
Is this tone of voice appealing or off-putting to you?
What promise do you see in our messaging?
What’s missing or unclear in our new description of what we offer?
You listen for what resonates, because your audience will always tell you what lands if you give them the chance.
You’ll walk away with language that works and a messaging map that fits your audience like a glove.
Plus, these are the brand identity survey questions copywriters secretly hope you’ll bring to every project.
Stakeholder & Partner Brand Impact Survey
Extend the Love (and the Listening)
You’re not in this alone. Your stakeholders and partners shape your brand, even if they’re never in the photoshoot.
A quick branded questionnaire for stakeholders helps you sense-check the rebrand before launch and long after the party’s over.
These voices are too important to ignore, and a better brand means better partnerships that actually feel like partnerships.
Why & When to Use This Survey
Ask for feedback mid-process, before anything is set in stone.
Use it after launch, when you want to measure how a new image affects your network.
You’ll score trust points for including them, and you get insights the customer survey can’t reveal.
On top of that, partner input can save you from pricey mistakes, like a new package design that confuses your best distributor and your accountant at the same time.
5 Sample Questions
How will our proposed rebrand affect your ability to market our products?
Do you see any challenges for your business with our new brand identity?
Which changes do you believe will have the biggest impact on your customers or clients?
What additional support or resources would help you share our brand story?
How would you rate your confidence in the success of this rebrand?
Including these makes your branding survey stronger, while also strengthening your business relationships in the process.
Here’s the thing, a smart branded questionnaire here is your cup of goodwill, and you can keep refilling it.
Post-Rebrand Validation Survey
Check Your Rebrand ROI
You hit launch, the world saw your new look, and now you need to know if it actually worked. Post-rebrand surveys help you see if your investment paid off with real results, not just pretty visuals.
You’re chasing early wins like boosted awareness, positive recall, and increased love from your fans.
Bring in the heavy hitters with rebranding survey questions that measure performance, not just polish, so you know what’s really landing.
Why & When to Use This Survey
Run this survey 30 to 90 days after your rebrand.
Look for changes in satisfaction, net promoter score (NPS), and overall buzz.
You’ll know if the confetti and the strategy were actually worth it.
On top of that, you’ll spot fresh tweaks that help your brand sing even louder and stay in tune with what people want.
Post-rebrand data gives you the proof you need to refine, not just guess.
5 Sample Questions
How likely are you to recommend us after seeing our new look?
Have you noticed recent changes in our brand identity?
On a scale from 1 to 10, how well does the new brand reflect what we stand for?
What’s the first thing you noticed about our updated branding?
How has your perception of our brand changed since the refresh?
These rebranding survey questions are the compass for your post-launch journey, helping you steer with confidence instead of crossing your fingers.
Use what you learn, and your brand will evolve gracefully over time, like a glow-up that actually sticks.
Dos and Don’ts: Best Practices for Rebranding Surveys
Get More, Guess Less
The right survey is your secret superpower, and the wrong one just clutters your brain with noise you cannot use. Here’s how you keep your branded survey template on target and avoid rookie mistakes that quietly torpedo your data.
Smart survey design gives your brand real ROI.
Do keep your survey short, and aim for 10,15 minutes at most.
Do pilot your survey internally before you send it to customers.
Do use clear, simple language and stick to one idea per question.
Do aim for 100+ responses if your customer base is large, while smaller B2B groups may need fewer.
Do use multi-wave tracking so you can spot trends over time.
Don’t ask leading questions or hint that there is a “right” answer.
Don’t ignore the voice of your employees or other internal teams.
Don’t launch a survey without a plan for how you will use the insights.
Don’t make every question mandatory or exhaust your audience with repetition.
Keep iterating.
Here’s the thing, branding is never really finished, so you can use a branded questionnaire to track, tweak, and quietly build more loyalty every time.
Ready to level up your brand? On top of that, when you dive in with a survey, you let real insights power your next bold move instead of guessing in the dark.
Best Practices: Dos and Don’ts for Rebranding Questionnaires
High-impact branded surveys are simple for you when you use a clear playbook.
Here’s the thing: You get better rebranding insights when your questions feel precise, relatable, and tailored to the people you are asking. You want your survey to feel light but still strategic, so you can collect strong data without putting your audience to sleep.
Use smart structure to keep your survey clear and honest.
Segment your audience by role, familiarity, and experience level
Blend closed questions with open “why” prompts
Always pilot-test before full rollout
Keep rating scales and answer options consistent throughout
Follow up with interviews for richer insights
On top of that, you also want to steer clear of a few common traps that quietly wreck survey results.
Avoid sneaky bias so your data actually tells you the truth.
Don’t lead respondents with wishful wording
Don’t bury them in jargon (keep it simple)
Don’t ignore employees, because internal buy-in is gold
Don’t skip competitor context on critical “against” questions
Don’t rely on just one survey wave, since pulse checks really matter
An insightful branded survey template should work like a living tool that you can adjust as your brand and audience evolve. Keep it sharp, relevant, and people-friendly, and your next rebrand will land with the right impact instead of a confused shrug.
Use your questionnaire as a conversation starter, not just a data grab.
Big brands win when your rebranding survey questions spark authentic conversations that people actually want to answer. When you craft your brand identity survey questions well, you turn raw opinions into breakthrough insights that shape clearer decisions.
The right branding questionnaire for customers and employees can turn skeptics into superfans and help you dodge every pitfall along the rebranding road. Keep asking, keep listening, and keep your pulse on what matters most to the people who live with your brand every day.
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