Software Satisfaction Survey

We value your feedback to help us improve our software products. This survey is designed to measure your overall satisfaction, identify areas for improvement, and better understand your experience with our software. Your responses will remain confidential.

How would you rate your overall satisfaction with the software?*

Please consider your entire experience with the software so far.

From Not satisfied to Very satisfied
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Which of the following features do you use most often?*

Select all features you interact with on a regular basis.

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How easy is it to navigate and use the software’s interface?*

Evaluate how intuitive and user-friendly you find the layout and menus.

From Very difficult to Very easy
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Which best describes your experience with software performance and reliability?*

Choose the option that most closely matches your typical experience.

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How responsive has our support team been when you’ve needed help?*

If you have contacted customer support, how quickly and effectively were your issues resolved?

From Very unresponsive to Very responsive
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What is the main reason you continue to use this software?

Tell us what motivates you to stick with our product.

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How well does the software meet your business or personal needs?*

Consider whether the software helps you achieve your goals.

From Does not meet needs at all to Fully meets all needs
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Are there any important features or functionalities you feel are missing?

Please describe any gaps or suggestions for new capabilities.

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Would you recommend this software to a colleague or friend?*

Please select the response that best applies to you.

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Thank you for taking a part in this survey.

This is a HeySurvey survey template.