HeySurvey survey

Software Experience Feedback Survey ✨

How often do you use the software?*

Think about your typical usage over the past month.

Daily
چند times a week
Once a week
A few times a month
Rarely

How easy was it to complete your main task in the software?*

Please rate how simple and smooth the experience felt.

1

2

3

4

5

Very difficult to Very easy

Which parts of the software do you use most often?

Select all that apply.

Dashboard or home screen
Search or navigation
Reporting or analytics
Settings or account management
Collaboration or sharing tools
Mobile features
Other

What was the most frustrating part of using the software?

Share one issue that slowed you down or made things confusing.

How satisfied are you with the software’s speed and performance?*

Consider load times, responsiveness, and reliability.

1

2

3

4

5

Not satisfied to Very satisfied

If you needed help, how easy was it to find answers?*

Think about help articles, onboarding tips, support chat, or teammates.

Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult
I did not need help

Which improvements would make the software more useful for you?

Choose the changes that would have the biggest impact.

Simpler navigation
Faster performance
Better mobile experience
Clearer instructions or onboarding
More useful features
Fewer bugs or errors
Better integrations with other tools

Overall, how likely are you to recommend this software to others?*

A quick overall score helps show how well the experience is working.

0

1

2

3

4

5

6

7

8

9

10

From Least to Most

What is one change that would most improve your experience? 💡

Please be as specific as you can.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.