HeySurvey survey

Spa Experience Feedback Survey

We appreciate your time in helping us improve our spa services. This survey is designed to gather insights about your recent spa visit, your preferences, and suggestions for how we can enhance your overall experience. Your feedback is valuable and will remain confidential.

How would you rate the cleanliness of the spa during your visit?*

Your impression of the spa’s cleanliness is important for maintaining our standards.

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5

From Very poor to Very excellent

What was the main reason for your recent spa visit?*

Understanding your primary motivation helps us tailor our offerings.

Relaxation/stress relief
Therapeutic treatment (e.g., massage for pain)
Beauty treatment (e.g., facial, manicure)
Gift or special occasion
Other

Which spa services did you use during your visit?*

Select all the treatments you experienced.

Massage therapy
Facial treatments
Body scrubs/wraps
Manicure/pedicure
Sauna/steam room
Hair treatments
Other

How satisfied were you with your therapist or service provider?*

Please reflect on professionalism, skill level, and attentiveness.

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4

5

From Not satisfied to Very satisfied

Was the ambiance (lighting, music, scent) in the spa to your liking?

We aim to create a relaxing atmosphere—let us know your thoughts.

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5

From Least to Most

How easy was it to book your appointment?*

Share your experience with our booking process.

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5

From Very difficult to Very easy

What additional services or amenities would you like to see offered at our spa?

Tell us about any treatments or features we could add to serve you better.

Were you informed about our promotions and packages at the time of your visit?

This helps us improve our communication with guests.

Yes
No
Not sure

Please share any additional comments or suggestions you have regarding your visit.

Your detailed feedback helps us continuously improve.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.