Customer Visit Frequency*

How often do you visit our store each month?

Never-Rarely-Sometimes-Often Always

How often do you find what you’re looking for during your visit?*

Thinking about your last few visits, how frequently do you find the products you need?

Never-Sometimes Always

How often do you interact with our staff during your visit?*

We’d love to know how much contact you have with our team when you stop by.

Never-Rarely-Sometimes-Often Always

How frequently do you use our online store?

This includes browsing, ordering, or checking item availability.

Never-Rarely-Sometimes-Often Always

Which of these services do you use most often when shopping with us?*

Pick all that apply

How often do you receive promotional emails or messages from us?

We’re curious about your communication preferences.

Never-Rarely-Sometimes-Often Always

How often do you recommend us to friends or family?*

We appreciate referrals!

Never-Sometimes Always

What motivates you to shop with us more frequently?*

Share the biggest reason you return to our store.

How often do you try new products or services in our store?

Think about the last 3 months.

Never-Rarely-Sometimes-Often Always

Is there anything we could do to make you visit more often?

Your feedback is valuable!

Thank you for taking a part in this survey.

This is a HeySurvey survey template.