Donor Experience & Feedback Survey*

Thank you for supporting our organization. Your feedback helps us improve the donor experience and further our impact. Please answer the following questions about your experience as a donor.

How did you hear about our organization?*

Understanding how donors first learn about us helps improve our outreach.

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What motivates you to donate to our organization?*

Identifying donor motivations helps us connect our mission to what matters to you.

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How would you rate the communication you receive from us about the impact of your donations?*

We aim to keep donors informed about how their contributions make a difference.

From Not informed at all to Very well informed
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What type(s) of communication do you prefer for updates about our work?*

Selecting your preferred channels ensures you receive updates in the best way.

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How easy was it to complete your donation?*

We want to ensure our donation process is as smooth as possible.

From Very difficult to Very easy
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What, if anything, would have made your donation experience better?

Please share any suggestions to improve our donation process.

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How likely are you to donate to our organization again in the future?*

This helps us understand donor loyalty and future engagement.

From Not likely at all to Extremely likely
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Would you be interested in volunteering or engaging with us in ways other than financial donations?

Let us know if you'd like to be involved beyond donating funds.

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Please provide any additional comments or feedback about your experience as a donor

Thank you for helping us make a greater impact!

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Thank you for taking a part in this survey.

This is a HeySurvey survey template.