Help Us Make Our Website Easier to Use

Tell us about your most recent visit—what worked well and what could be simpler.

What brought you to our website today?*

Choose your main reason for visiting.

How easy was it to find what you needed?*

Think about the steps you took during this visit.

Very difficult to Very easy

Which parts of the website were hard to use?

Select all that apply, or select “Nothing was hard to use” on its own.

Were you able to do what you came to do?*

Choose the option that best matches your visit.

What, if anything, slowed you down?

Tell us where you got stuck or what felt confusing. Please leave out personal or account details.

How easy was the website’s content to understand?*

Consider the wording, instructions, and labels you saw.

Very difficult to Very easy

What device did you use for this visit?*

This helps us understand your experience on different screen sizes.

What one change would make this website easier to use?

Share the improvement that would help you most.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.