HeySurvey survey

HR Effectiveness Feedback Survey 📋

Overall, how effective is HR in supporting employees?*

Think about your recent experiences with HR policies, communication, and support.

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5

Very ineffective to Very effective

Which HR services have you used in the past 12 months?

Select all that apply.

Recruitment or hiring support
Onboarding
Payroll or benefits help
Performance management
Training and development
Employee relations or conflict support
Leave or attendance support
Other

How satisfied are you with HR response time?*

Consider how quickly HR answers questions or resolves issues.

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5

Very dissatisfied to Very satisfied

What does HR do well?

Share any strengths or positive experiences you’ve noticed.

How clear and easy to understand are HR policies and communications?*

Think about emails, handbooks, updates, and policy explanations.

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Not clear at all to Very clear

Which area should HR improve first?*

Choose the one that would make the biggest difference.

Communication
Speed of support
Fairness and consistency
Training and development
Benefits and compensation support
Hiring and onboarding
Employee well-being support

Do you feel HR handles employee concerns fairly and professionally?*

Please answer based on your general experience or observations.

Yes, consistently
Yes, most of the time
Sometimes
Rarely
Not sure

What is one change that would improve HR effectiveness the most?

A short suggestion is enough.

How likely are you to recommend HR as a helpful resource to others?*

This helps measure trust and confidence in HR support.

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Not likely at all to Very likely

Thank you for taking a part in this survey.

This is a HeySurvey survey template.