Website Feedback Survey Questions Survey

Help Us Improve Your Website Experience

Tell us about your visit today. This short survey takes about 2 minutes.

What brought you to our website today?*

Choose your main reason for visiting.

Learn about products or services
Make a purchase or booking
Find help or support
Manage my account
Browse or explore
Something else

How easy was it to use our website?*

Think about finding your way around during this visit.

1

2

3

4

5

Very difficult to Very easy

Did you accomplish what you came to do?*

Choose the answer that best describes your visit.

Yes, completely
Partly
No
I’m still working on it
I was just browsing

Did you run into any of these problems?

Select all that apply. If you had no problems, select only “No problems.”

Pages loaded slowly
Menus or links were confusing
Information was missing or unclear
A button, link, or form did not work
Content was hard to read or view
Another problem
No problems

What device did you use for this visit?*

This helps us understand where improvements are needed.

Mobile phone
Tablet
Laptop or desktop computer
Another device

Overall, how satisfied are you with our website?*

Rate your experience during this visit.

1

2

3

4

5

Very dissatisfied to Very satisfied

What is one thing we could improve?

Tell us what would make your next visit easier. Please do not include personal or payment details.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.