HeySurvey survey

Tenant Experience Survey 🏠

How satisfied are you with your overall living experience here?*

Think about your day-to-day experience as a tenant.

1

2

3

4

5

Very dissatisfied to Very satisfied

Which area of your home or building needs the most improvement?*

Choose the one that has had the biggest impact on your experience.

Maintenance and repairs
Cleanliness of common areas
Noise levels
Safety and security
Parking
Heating, cooling, or plumbing
Communication from management

Have you submitted a maintenance request in the past 6 months?*

This helps us understand how often tenants need support.

Yes
No
Not sure

How would you rate the speed of response to maintenance issues?

If you have not submitted a request recently, choose the closest match based on past experience.

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2

3

4

5

Very slow to Very fast

What do you value most about living here?

Pick all that apply.

Location
Rent value
Quiet environment
Building amenities
Responsive management
Safety
Cleanliness
Sense of community

How clear and helpful is communication from the property management team?*

Please rate updates, notices, and responses to questions.

1

2

3

4

5

Not clear at all to Very clear and helpful

What is one change that would most improve your experience as a tenant?*

A short suggestion is perfect.

Would you recommend this property to another renter?*

Your answer helps us understand overall tenant confidence.

Definitely yes
Probably yes
Not sure
Probably no
Definitely no

Is there anything else you would like to share?

Feel free to mention concerns, ideas, or positive feedback.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.