Customer Retention Check-In ✨
How long have you been using our product or service?*
This helps us understand where you are in your journey with us.
How likely are you to continue using us over the next 6 months?*
Please choose the option that best matches your current intent.
What is the main reason you would stay with us?*
Pick the biggest factor behind your decision.
Have you considered switching to another option recently?*
Your answer helps us spot early signs of churn.
Which of these would make you more likely to stay with us?
Choose all that apply.
How satisfied are you with the overall value you receive?*
Think about what you get compared to what you pay or invest.
What, if anything, has frustrated you most about your experience?
A short answer is perfect. We want to know what could push someone away.
How likely are you to recommend us to others?*
This gives us a quick read on loyalty and long-term retention.
What is one thing we could do to keep earning your business?*
Share the most important improvement or action you’d like to see.
Thank you for taking a part in this survey.
