Airbnb Survey Questions Survey

Airbnb Stay Feedback

Tell us about your most recent Airbnb stay. Your feedback will help us improve future guest experiences.

Overall, how satisfied were you with your stay?*

Think about your experience from check-in to checkout.

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5

Very dissatisfied to Very satisfied

What was the main reason for your trip?*

Choose the option that best fits.

Vacation or getaway
Work or business
Visiting friends or family
Attending an event
Other

How easy was it to check in?*

Consider the instructions, access to the property, and getting settled.

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5

Very difficult to Very easy

Which parts of your stay worked well?

Select all that apply.

Cleanliness
Comfortable beds and furniture
Location
Amenities
Host communication
None of these

How closely did the property match its Airbnb listing?*

Consider the photos, description, and listed amenities.

Exactly as described
Mostly as described
Somewhat as described
Not much as described
Not at all as described

What could we improve for your next stay?

Please avoid sharing personal information, booking details, or access codes.

How would you rate the value of your stay?*

Consider the total price, including fees, compared with your experience.

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Very poor value to Excellent value

How satisfied were you with the host’s communication?*

If you had no contact with the host, select “Not applicable.”

Very dissatisfied
Somewhat dissatisfied
Neither satisfied nor dissatisfied
Somewhat satisfied
Very satisfied
Not applicable

How likely are you to book this property again?*

Assume you were planning another trip to the same area.

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Very unlikely to Very likely

Thank you for taking a part in this survey.

This is a HeySurvey survey template.