B2B Customer Satisfaction Survey
This survey is designed to gather your feedback as a valued B2B customer. Your responses will help us understand your satisfaction, identify areas for improvement, and ensure we continue to meet your business needs.
Overall, how satisfied are you with our company as your business partner?*
Please consider your complete experience with us this year
Which of the following aspects do you value most in our relationship?*
Select up to three areas that matter most to your business
How likely are you to recommend our company to other businesses?*
Your answer helps us understand your advocacy level
How would you describe the communication and responsiveness from our sales/account management team?*
Reflect on both speed and quality of responses to your inquiries
Are our products and services meeting your business requirements?*
Let us know if we’re matching your expectations and needs
Has our company proactively supported your business initiatives or special projects?
Describe any support we’ve provided beyond regular transactions
What challenges, if any, have you experienced working with us?
Please share any pain points or areas that require improvement
Which topics would you like to see us improve or innovate in the near future?
Choose all that apply to help us prioritize enhancements
Do you have any additional comments or suggestions for us?
Thank you for taking the time to help us serve you better!
Thank you for taking a part in this survey.
