Customer Onboarding Feedback Survey
How did you first hear about us?*
This helps us understand what brought you here and which channels are most useful.
What best describes your main goal for getting started with us?*
Choose the option that comes closest to what you want to achieve first.
How easy was it to get started?*
Think about sign-up, setup, and your first few steps.
Which parts of onboarding were most helpful?
Select all that apply 😊
What almost stopped you from completing onboarding?
Share any confusion, delays, or concerns you ran into.
Which stage are you currently in?*
This helps us understand where you are in your onboarding journey.
What information or support would have made onboarding easier?
A quick suggestion is great if nothing major comes to mind.
How confident do you feel using the product after onboarding?*
Please answer based on your current experience.
What is the one thing we should improve in the onboarding experience first?*
Your answer will help us prioritize what matters most.
Thank you for taking a part in this survey.
