Insurance Survey Questions Survey

Insurance Experience Feedback Survey 🛡️

Which type of insurance do you currently have with us?*

Select the option that best matches your main policy.

Auto insurance
Health insurance
Home or renters insurance
Life insurance
Business insurance
I’m not currently insured

How easy was it to understand your insurance coverage?*

Think about plan details, benefits, and exclusions.

1

2

3

4

5

Very difficult to Very easy

Which parts of your insurance plan are most valuable to you?

Choose all that apply.

Affordable premiums
Wide coverage
Fast claims process
Helpful customer support
Flexible payment options
Trusted brand reputation

Have you filed an insurance claim with us in the past 12 months?*

This helps us understand your recent experience.

Yes
No
Not sure

How satisfied were you with the claims process?

If you have not filed a claim, you may skip this question.

1

2

3

4

5

Very dissatisfied to Very satisfied

What is the main reason you chose this insurance provider?*

Please share the biggest factor in your decision.

Price
Coverage options
Recommendation from family or friends
Customer service
Brand trust
Convenience

What could make your insurance experience better?

Share any ideas that would help us improve.

How likely are you to renew your insurance policy?*

Please answer based on your current experience.

1

2

3

4

5

Not likely at all to Very likely

Is there anything else you would like us to know about your insurance needs?

A short note is fine if you have additional feedback.