HeySurvey survey

Health Insurance Experience Survey 🩺

What type of health insurance coverage do you currently have?*

This helps us understand your current plan situation.

Employer-sponsored plan
Individual/family plan
Government plan (Medicare/Medicaid)
Covered through a family member
I do not currently have health insurance

How easy is it to understand your health insurance benefits?*

Think about things like coverage, costs, and what services are included.

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Very difficult to Very easy

Which health insurance features matter most to you?*

Select all that apply.

Low monthly premium
Low deductible
Low copays
Wide doctor/hospital network
Prescription drug coverage
Dental and vision coverage
Mental health coverage
Fast claims processing

Have you had any challenges using your health insurance in the past 12 months?

Choose the option that best matches your experience.

No challenges
Trouble understanding coverage
High out-of-pocket costs
Claim was denied
Difficulty finding in-network providers
Problems with customer support

What is one thing you wish was better about your health insurance?

Share any improvement that would make your experience easier.

How satisfied are you with your current health insurance overall?*

Please rate your overall experience so far.

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5

Not satisfied at all to Very satisfied

Which healthcare services have you used with your insurance recently?

Select all that apply.

Primary care visits
Specialist visits
Emergency care
Prescription medications
Mental health services
Preventive care
Dental care
Vision care

How likely are you to recommend your current health insurance plan to others?*

A quick way to measure your overall confidence in the plan.

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5

Not likely to Very likely

Any additional comments about your health insurance experience?

If there is anything else you'd like to share, please add it here.

Thank you for taking a part in this survey.