Chatbot Experience Feedback Survey
How often do you use our chatbot?*
Think about your typical usage over the last 30 days.
What do you mainly use the chatbot for?*
Choose the option that best matches your most common reason.
How helpful was the chatbot in meeting your needs?*
Please rate your overall experience with the chatbot.
Which parts of the chatbot experience worked well for you?
Select all that apply.
What was the biggest challenge, if any, when using the chatbot?
A short answer is great.
How satisfied were you with the chatbot’s ability to understand your question?*
Think about how well it understood what you meant, not just the exact words.
What would make the chatbot more useful for you?
Share any ideas that could improve your experience.
Would you use the chatbot again?*
Pick the answer that best fits how you feel right now.
Thank you for taking a part in this survey.
