HCAHPS-Based Patient Experience Survey 🏥
During this hospital stay, how often did nurses treat you with courtesy and respect?*
Think about your interactions with nurses throughout your stay.
How often did nurses listen carefully to you?*
Consider whether you felt heard when sharing questions or concerns.
During this hospital stay, how often did doctors explain things in a way you could understand?*
Please focus on how clearly your care team communicated with you.
After you pressed the call button, how often did you get help as soon as you wanted?*
This helps measure how responsive the care team was to your needs.
How often was your pain well controlled?
If pain was not an issue during your stay, choose the option that fits best.
Before giving you any new medicine, how often did staff tell you what the medicine was for?
Please think about whether medications were explained clearly before you received them.
What things could staff do to improve the patient experience?
Share any suggestions that would make care feel safer, clearer, or more comfortable.
Were your room and bathroom kept clean?*
Please rate the cleanliness of your hospital environment.
Using any number from 0 to 10, how would you rate this hospital overall?*
0 means the worst possible hospital and 10 means the best possible hospital.
Would you recommend this hospital to your friends and family?*
Your answer helps us understand overall trust and satisfaction.
Thank you for taking a part in this survey.