Disadvantages Of Closed Ended Survey Questions Survey

Your Online Shopping Experience 🛍️

Help us make shopping easier. Please think about your most recent delivered order from our store.

How often do you shop with us?*

Choose the answer that best matches your shopping habits.

This was my first order
Less than once a month
About once a month
Two or three times a month
Once a week or more

How easy was it to find what you wanted?*

Think about browsing, searching, and checking product details.

1

2

3

4

5

Very difficult to Very easy

What helped you decide to buy?*

Select all that apply.

Product price
Product photos
Customer reviews
Delivery speed
A discount or promotion

Which part of checkout took the most effort?*

Choose the one step that required the most attention.

Entering contact details
Adding a delivery address
Choosing a delivery option
Entering payment details
Reviewing the order

How satisfied were you with delivery?*

Consider the delivery time and the condition of your package.

1

2

3

4

5

Very dissatisfied to Very satisfied

What should we improve first?*

Choose the one change that would make the biggest difference to you.

Lower prices
More product choices
Clearer product information
Faster checkout
Faster delivery

How likely are you to shop with us again?*

Choose the answer that best reflects how you feel today.

Very unlikely
Unlikely
Neither likely nor unlikely
Likely
Very likely

What else would you like us to know?

Feel free to share anything the choices above did not capture.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.