What Is A Scale Survey Questions Survey

Customer Experience Check-In

Tell us about your most recent experience with us. This survey takes about 2 minutes; skip any optional question that doesn’t apply.

Overall, how satisfied were you with your experience?*

Rate from 1 (Very dissatisfied) to 5 (Very satisfied).

1

2

3

4

5

From Least to Most

How easy was it to find what you needed?*

Rate from 1 (Very difficult) to 5 (Very easy).

1

2

3

4

5

From Least to Most

How often do you buy from us?*

Choose the option that fits best.

This was my first purchase
Less than once a month
About once a month
A few times a month
Once a week or more

How would you rate the quality of what you purchased?*

Rate from 1 (Very poor) to 5 (Excellent).

1

2

3

4

5

From Least to Most

How would you rate the value for the price you paid?*

Rate from 1 (Very poor value) to 5 (Excellent value).

1

2

3

4

5

From Least to Most

How satisfied were you with the help you received?

If you didn’t need help, skip this question. Rate from 1 (Very dissatisfied) to 5 (Very satisfied).

1

2

3

4

5

From Least to Most

How likely are you to buy from us again?*

Rate from 1 (Very unlikely) to 5 (Very likely).

1

2

3

4

5

From Least to Most

What’s one thing we could do better?

Share any suggestion that would improve your next experience.

Customer Experience Check-In

Overall, how satisfied were you with your experience?*

How easy was it to find what you needed?*

How often do you buy from us?*

How would you rate the quality of what you purchased?*

How would you rate the value for the price you paid?*

How satisfied were you with the help you received?

How likely are you to buy from us again?*

What’s one thing we could do better?

Thank you for taking a part in this survey.