Nike Customer Experience Survey
We are seeking your feedback to better understand your experiences and perceptions regarding Nike products and services. Your input will help us improve our offerings and serve you better.
How satisfied are you with your most recent Nike product purchase?*
Please rate your overall satisfaction with your latest Nike product.
Where do you typically purchase Nike products?*
Select the main channel where you usually buy Nike items.
Which types of Nike products do you own?
Check all that apply to you.
What factors most influence your decision to buy Nike products?*
Please select all reasons that significantly impact your purchase decisions.
How would you rate the comfort of Nike footwear?*
Based on your experience, please rate the comfort level of Nike shoes you have worn.
How likely are you to recommend Nike to others?*
This helps us understand your advocacy for the brand.
What do you think Nike could do to improve your overall experience with their products or stores?
Please share any suggestions or comments you have for Nike.
How well do Nike products meet your performance expectations for your chosen sport or activity?
Consider how the products hold up during actual use.
If you could add one new feature or innovation to a Nike product, what would it be?
Tell us your wish for a new Nike product or improvement.
Thank you for taking a part in this survey.
