HeySurvey survey

Intranet User Experience Survey

We aim to understand employee experiences and satisfaction with our company intranet. Your candid feedback will help us improve the intranet’s design, functionality, and usefulness. This survey should take about 5 minutes to complete.

How frequently do you use the company intranet?*

Helps us gauge how integral the intranet is to daily work routines.

Rarely (less than once a week)
Occasionally (1-2 times a week)
Frequently (3-4 times a week)
Daily

Which intranet features do you use most often?*

Select all that apply to understand the most valued features.

Document repository
Company news/announcements
Employee directory/contact info
Collaboration tools (forums, chat, project spaces)
HR or benefits information
Event calendars
Other

How easy is it to find the information you need on the intranet?*

Measures the effectiveness of intranet navigation and search.

From Very difficult to Very easy

Has the intranet helped you collaborate with your colleagues?

Assesses impact on teamwork and communication.

Yes, significantly
Yes, somewhat
No, not really
Not at all
Not sure

Please describe one thing you like most about the current intranet.*

Helps identify strengths in the intranet experience.

What difficulties or challenges have you encountered while using the intranet?*

Gathers details on any obstacles that hinder intranet usage.

How satisfied are you with the speed and performance of the intranet?

Assesses technical performance and user frustration points.

From Not satisfied to Very satisfied

Which additional features or resources would you like to see on the intranet?

Allows for open-ended suggestions to guide future improvements.

How confident are you in the intranet’s data security and privacy?

Explores perceptions about the safety of company and personal information.

From Not confident to Very confident