Matrix-Style Feedback Survey: Experience & Priorities ✨
How satisfied are you with each of the following areas?*
Please rate each item based on your overall experience. Use the same scale for every row.
Which of these areas matter most to you?*
Select all that apply. Choose the topics that have the biggest impact on your experience.
How would you rate the consistency of your experience across these touchpoints?*
Think about whether each area feels dependable and predictable over time.
What is one thing that works especially well?
Share a quick example if you’d like. Short answers are perfect.
Please indicate how strongly you agree with the following statements.*
This helps us understand what is going well and where we can improve.
Where have you experienced the most friction or difficulty?
Select all that apply. Choose any areas that have felt confusing, slow, or frustrating.
How important are the following improvements to you?*
Please rate each potential improvement using the same scale.
Is there anything else you’d like us to know?
Add any comments, suggestions, or examples that could help us improve. 😊
Thank you for taking a part in this survey.
