Business Survey Questions Survey

Your Customer Experience

Tell us about your most recent purchase. Your feedback helps us make things simpler and better.

How often do you buy from us?*

Choose the option that best describes your purchase history.

This was my first purchase
Less than once a year
A few times a year
About once a month
More than once a month

How satisfied are you with your recent purchase?*

Think about your overall experience with our business.

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5

From Least to Most

What went well during your experience?

Select all that apply. If you choose “Nothing stood out,” select only that option.

Product or service quality
Clear product or service information
Easy ordering or booking
Helpful customer service
Delivery or service timing
Nothing stood out

Did your purchase meet your needs?*

Choose the answer that best fits what you received.

Completely
Mostly
Partly
Not at all
Too soon to tell

How easy was it to complete your purchase?*

Consider the steps from choosing what you needed to paying.

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5

From Least to Most

What could we do better?

Share one change that would improve your next experience.

How would you rate the value for money?

Think about what you received compared with what you paid.

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4

5

From Least to Most

How likely are you to recommend us to others?*

Base your answer on your experience so far.

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From Least to Most

Your Customer Experience

How often do you buy from us?*

How satisfied are you with your recent purchase?*

What went well during your experience?

Did your purchase meet your needs?*

How easy was it to complete your purchase?*

What could we do better?

How would you rate the value for money?

How likely are you to recommend us to others?*

Thank you for taking a part in this survey.