Customer Exit Survey ✨
We’d love your quick feedback about your experience before you go. Your answers will help us improve what we offer and how we serve customers.
What was the main reason for ending your relationship with us?*
Choose the option that best matches your decision.
How satisfied were you with your overall experience before leaving?*
Think about your full experience, not just your most recent interaction.
Which factors influenced your decision to leave?
Select all that apply.
How likely are you to return in the future?*
Your answer helps us understand whether this is a final exit or a temporary one.
What did we do well during your time with us?
Share anything you appreciated so we can keep doing it.
Did you contact our team before deciding to leave?*
This helps us understand whether we had a chance to address the issue.
What could we have done to keep you as a customer?*
A short suggestion is enough if you’re in a hurry.
How easy was it to cancel, close, or stop using our service?
We want the exit process to be simple and respectful.
Would you recommend us to others, based on your full experience?
Even if you're leaving, your honest opinion is still helpful.
Thank you for taking a part in this survey.
