HeySurvey survey

Exit Feedback Survey ✨

What best describes why you’re leaving or ending your participation?*

Choose the main reason that fits best.

Found a better alternative
No longer need it
Cost or budget concerns
Difficult to use or access
Didn’t meet my expectations
Personal reasons
Other

How satisfied were you overall before deciding to leave?*

Think about your full experience, not just one moment.

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2

3

4

5

Very dissatisfied to Very satisfied

Which factors influenced your decision to leave?

Select all that apply.

Price or value
Quality of service or experience
Lack of support
Limited features or options
Poor communication
Scheduling or time commitment
Technical issues
Change in personal needs
Other

What did you find most valuable during your experience?

A quick note is enough.

How easy was it to get help when you needed it?

Consider support, communication, and problem-solving.

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2

3

4

5

Very difficult to Very easy

What could we have done to improve your experience and keep you with us?*

Your feedback can help us make meaningful changes.

Would you consider returning in the future?*

Please choose the option that feels most accurate.

Yes, definitely
Maybe, if improvements are made
Maybe, depending on my needs
Probably not
Definitely not

Is there anything else you’d like us to know before you go?

Share any final thoughts, concerns, or suggestions.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.