HeySurvey survey

Business Feedback Survey ✨

What best describes your relationship with our business?*

This helps us understand your perspective and group responses accurately.

Current customer
Former customer
Prospective customer
Partner or vendor
Other

How satisfied are you with your overall experience with us?*

Think about your recent interactions, products, or services.

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2

3

4

5

Very dissatisfied to Very satisfied

Which areas of our business do you value most?

Select all that apply.

Product or service quality
Pricing
Customer support
Speed of delivery or response
Ease of doing business
Communication and updates
Brand trust
Other

How likely are you to continue doing business with us in the next 6 months?*

Choose the option that best matches your current intent.

Very likely
Somewhat likely
Not sure
Somewhat unlikely
Very unlikely

What is the main reason for your rating or choice above?

A short explanation helps us understand what is driving your experience.

How would you rate the value you receive compared with the price you pay?*

Please think about whether our offering feels worth the cost.

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2

3

4

5

Poor value to Excellent value

What could we improve to serve you better?

Share any ideas that would make your experience simpler, faster, or more useful.

Which communication channels do you prefer for business updates and support?

Select all that apply.

Email
Phone
Live chat
Text message
Social media
In-person
Self-service help center

How easy is it to work with our business?*

Consider ordering, getting support, finding information, and resolving issues.

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2

3

4

5

Very difficult to Very easy

Thank you for taking a part in this survey.

This is a HeySurvey survey template.