HeySurvey survey

Tech Use & Experience Survey 📱💻

We’d love to hear about how you use technology in your day-to-day activities! Your answers will help us provide better support and tools tailored to your needs.

Which device do you use most often for work or study?*

Think about the one you rely on daily.

Laptop or desktop computer
Smartphone
Tablet
Other

How would you rate your confidence using new technology tools at work?*

Let us know how comfortable you feel when you try something new.

Not confident at all Very confident

Which software or apps are essential for your tasks?

Select all that you can’t do without.

Email (e.g., Outlook, Gmail)
Video meetings (e.g., Zoom, Teams)
Project management (e.g., Asana, Trello)
Instant messaging (e.g., Slack, WhatsApp)
Cloud storage (e.g., Google Drive, Dropbox)
Other

How do you prefer to learn about new technology or tools?*

Tell us what method helps you learn best.

Video tutorials
Step-by-step written guides
In-person workshops
Trial and error
Other

Have you experienced any tech-related challenges recently?

Share a quick example if you have.

How satisfied are you with the tech support or help you receive?*

Think about response speed and how helpful the support is.

Not satisfied Very satisfied

What new technology or digital solutions would you like us to consider?

Feel free to get creative or name any tools you’ve heard about.

How often do you update your passwords across your devices?

Your response helps us understand cybersecurity habits.

Rarely
Every few months
Whenever prompted
I use a password manager
Not sure

Any other comments or suggestions about your technology experience with us?

Your feedback is always welcome!