Title: Salon Customer Experience Survey

Please help us improve your salon visits by sharing your honest feedback about our services and facilities.

How often do you visit a salon?*

This helps us understand your frequency of salon usage to better tailor our services.

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Which services do you usually get at the salon?*

Select all the services you have used in the past 12 months at our salon.

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How satisfied are you with the professionalism and friendliness of our staff?*

Consider your interactions with stylists, receptionists, and other employees.

From Not satisfied to Very satisfied
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What factors influence your choice of salon the most?*

Select all that apply to your decision-making process.

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How do you usually book your salon appointments?*

Knowing your preferred booking method helps us improve convenience.

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How would you rate the overall cleanliness and hygiene of our salon?*

Please rate your perception of the salon environment, tools, and equipment.

From Poor to Excellent
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What additional services or improvements would you like to see in our salon?

Your suggestions help us expand and enhance our offerings.

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Have you experienced any problems or dissatisfaction during a visit? If yes, please briefly describe.

This helps identify specific issues so we can address them promptly.

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Would you recommend our salon to friends or family?*

Your likelihood to recommend reflects your overall satisfaction.

From Definitely not to Definitely yes
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Thank you for taking a part in this survey.

This is a HeySurvey survey template.