Vendor Experience and Performance Survey

This survey is designed to gather feedback on your recent experiences with vendors that provide products or services to your organization. Your honest responses will help us assess vendor performance, identify areas for improvement, and strengthen future partnerships.

How would you rate the overall quality of products or services provided by this vendor?*

Please evaluate based on the consistency, reliability, and effectiveness of their offerings.

From Very poor to Very good
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Which of the following aspects influenced your satisfaction with this vendor?*

Select all factors that significantly impacted your experience.

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How responsive is the vendor to your inquiries and requests?*

Assess how quickly and efficiently the vendor handles questions, issues, or concerns.

From Least to Most
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Are there any challenges you have faced when working with this vendor?

Briefly describe any issues or difficulties encountered during your business relationship.

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Please rate the vendor’s adherence to agreed timelines for delivery or project milestones.*

Consider if deadlines were met as committed.

From Always late to Always on time
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What best describes the communication style of the vendor’s representatives?*

Choose the option that most closely matches your interactions.

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To what extent do you believe the vendor offers competitive pricing for the quality delivered?

Consider the value for money, compared to alternative suppliers.

From Not competitive to Extremely competitive
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What improvements or changes would you like to see from this vendor?*

Please provide suggestions that could enhance your overall experience.

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Based on your overall experience, how likely are you to recommend this vendor to others within your organization?*

Your recommendation helps us gauge trust and satisfaction with our vendor.

From Not likely at all to Extremely likely
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Thank you for taking a part in this survey.