Department Performance Feedback Survey

Which department are you giving feedback about?*

Choose the team that best matches your experience.

How would you rate this department’s overall performance?*

Think about your recent interactions or experience with this team.

Poor to Excellent

What does this department do well?

Share one or two strengths that stand out.

How responsive is this department when help is needed?*

Consider speed, follow-up, and availability.

Not responsive to Very responsive

Which areas of performance need the most improvement?

Select all that apply.

How clear and helpful is this department’s communication?*

Think about updates, instructions, and answers to questions.

Not clear at all to Very clear and helpful

How often does this department meet your expectations?*

Choose the option that best fits your experience.

What is one change that would most improve this department’s performance?

A specific idea is more helpful than a general comment.

Would you recommend working with this department again?*

This helps measure overall confidence in the team.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.