HeySurvey survey

Financial Experience & Spending Survey 💳

Which best describes your relationship with us?*

This helps us understand your responses in the right context.

Customer
Employee
Contractor/Freelancer
Business partner
Program participant
Other

About how much do you spend or receive per month related to us?*

Choose the range that fits best for your typical monthly amount.

Less than $100
$100–$499
$500–$999
$1,000–$4,999
$5,000 or more

How satisfied are you with the value you get for the money?*

Think about cost compared to quality, benefits, or outcomes.

1

2

3

4

5

Very dissatisfied to Very satisfied

Which financial factors matter most to you?*

Select all that apply.

Affordable pricing
Flexible payment options
Discounts or incentives
Clear billing or payment records
Fast reimbursement or payout
Low fees
Predictable costs

Have costs, prices, or payments affected your decision to continue working with us?*

Please choose the option that fits best.

Yes, positively
Yes, negatively
No significant impact
Not sure

What is the biggest financial challenge you face related to us?

A short answer is fine.

How easy is it to understand our pricing, billing, or payment process?*

Think about invoices, fees, reimbursements, or payment timing.

1

2

3

4

5

Very confusing to Very easy

Which of the following would most improve your financial experience?*

Pick the one that would help you the most.

Lower costs or fees
More payment flexibility
Faster payments or reimbursements
Clearer billing details
Better rewards, discounts, or incentives
More predictable pricing

Is there anything else you’d like to share about pricing, payments, or financial support?

Share any ideas that could make the experience simpler or more affordable.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.