Accessibility Experience Feedback*
We want to make sure everyone can access our services easily. How would you rate your overall experience with accessibility here?
What types of accessibility features do you use when interacting with us?
Please select all that apply.
Were you able to find the information you needed without any accessibility barriers?*
Let us know if getting information was simple or if you faced any obstacles.
How satisfied are you with the availability of accessibility support (such as help chat or assistance staff)?
This could include anything from live help to online guides.
If you used any physical locations, were they accessible for your needs (ramps, elevators, signage, etc.)?
Tell us about your experience with our physical spaces.
Do you have any suggestions for how we can improve our accessibility?
We appreciate ideas big and small.
Did you feel comfortable requesting accessibility accommodations (like alternate formats or extra assistance)?
We want everyone to feel welcome asking for what they need.
Which digital devices do you usually use to access our services?
Choose all that apply.
Have you ever experienced technical issues related to accessibility while using our services?*
Please share your experience—if any.
If you answered yes to the previous question, please describe what happened.
Your story will help us improve.
Thank you for taking a part in this survey.
