IT Department Employee Experience Survey

How satisfied are you with the IT tools and systems you use for work?*

Think about your daily software, hardware, and access to the systems you need.

Very dissatisfied to Very satisfied

Which IT services do you use most often?*

Select all that apply.

How quickly does the IT team resolve your issues?*

Please base your answer on your recent experience.

What is the biggest IT challenge you face at work?*

Share the main issue that affects your productivity.

How clear is the communication from the IT department?*

Think about updates, outage notices, and support instructions.

Not clear at all to Very clear

Which areas of IT support need the most improvement?

Choose all that apply.

Have you received enough training to use company IT systems effectively?*

Consider onboarding, new tools, and security practices.

What additional IT support or training would help you most?

A short answer is great.

How likely are you to recommend your company's IT support experience to a colleague?*

Please rate your overall confidence in the IT department.

From Least to Most

Thank you for taking a part in this survey.

This is a HeySurvey survey template.