HeySurvey survey

Customer Experience Feedback Survey

Overall, how satisfied are you with your experience?*

Think about your most recent experience with us.

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5

Very dissatisfied to Very satisfied

How likely are you to recommend us to others?*

Use your first instinct based on your overall impression.

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From Least to Most

Which part of your experience mattered most today?

Choose the one area that had the biggest impact.

Product quality
Speed of service
Staff support
Price/value
Ease of use
Other

How easy was it to get what you needed?*

This helps us understand how smooth the experience felt.

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Very difficult to Very easy

What did we do well?

Share one thing that stood out in a positive way.

How would you rate the value for money?*

Consider what you received compared with what you paid.

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5

From Least to Most

Which areas could be improved?

Select all that apply.

Product quality
Communication
Wait time
Website or app experience
Pricing
Staff helpfulness
Nothing needs improvement

How satisfied are you with the speed of service?*

Think about wait time, response time, or delivery speed.

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5

Not satisfied to Very satisfied

Any additional comments?

If there's anything else you'd like us to know, share it here.