HeySurvey survey

Museum Visitor Experience Survey

This survey aims to gather valuable feedback from museum visitors to better understand their experience, preferences, and suggestions for improvement. Your responses will help enhance the overall quality and appeal of our museum exhibits and services.

How often do you visit museums?*

This question helps us understand the frequency of your museum visits to better tailor our programs and offerings.

Never
Rarely (once a year or less)
Occasionally (2-4 times a year)
Regularly (once a month or more)

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What type of museum exhibits do you enjoy the most?*

Please select all exhibit types you find most engaging or interesting. This will allow us to focus on the content that attracts you the most.

Art and Paintings
History and Archaeology
Science and Technology
Natural History and Wildlife
Interactive/Hands-on Exhibits
Temporary/Special Exhibitions

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How would you rate your overall satisfaction with your recent museum visit?*

Consider aspects such as exhibits, staff helpfulness, and facilities.

From Not satisfied to Very satisfied

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What was the main purpose of your visit to the museum this time?*

Understanding your motivation helps us improve the experience to meet your expectations.

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How accessible did you find the museum facilities (e.g., signage, wheelchair access, restrooms)?*

Accessibility is important in ensuring every visitor can comfortably enjoy their time.

From Very poor to Very good

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Which of the following services or features did you use during your visit?

Knowing what visitors utilize helps us prioritize resources and improvements.

Guided tours
Audio guides
Museum café or restaurant
Gift shop
Educational workshops or programs
Mobile app or digital resources

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Do you feel the information provided alongside exhibits was clear and engaging?*

This feedback will guide us in improving the quality and clarity of exhibit descriptions and related materials.

From Strongly disagree to Strongly agree

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What suggestions do you have to improve your museum experience?

Please share any ideas, concerns, or feedback that could help us enhance your future visits.

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Would you recommend this museum to friends or family?*

Your likelihood to recommend the museum indicates overall satisfaction and loyalty.

From Definitely not to Definitely yes

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Museum Visitor Experience Survey

How often do you visit museums?*

What type of museum exhibits do you enjoy the most?*

How would you rate your overall satisfaction with your recent museum visit?*

What was the main purpose of your visit to the museum this time?*

How accessible did you find the museum facilities (e.g., signage, wheelchair access, restrooms)?*

Which of the following services or features did you use during your visit?

Do you feel the information provided alongside exhibits was clear and engaging?*

What suggestions do you have to improve your museum experience?

Would you recommend this museum to friends or family?*

Thank you for taking a part in this survey.