Retail Customer Feedback Survey
We value your opinion! This survey is designed to help us understand your experiences and improve our retail store services. Your feedback will be kept confidential and will directly influence our ongoing improvements.
How satisfied were you with the cleanliness and organization of our store during your visit?*
Please let us know how you felt about the store environment.
Which of the following areas did you interact with during your visit?
Select all that apply so we can identify which experiences matter most.
How likely are you to recommend our store to family or friends?*
This helps us measure your overall satisfaction and loyalty.
Please describe any outstanding service you received or team members who made a positive impression.*
Share specific examples or names if possible to help us recognize great service.
How would you rate the availability of the products you were looking for?*
Consider whether you found what you came in to buy.
Which of the following issues, if any, did you experience during your visit?
Check all that apply. This helps us identify areas needing improvement.
What was the primary reason for your visit today?*
Select the main purpose that brought you to our store.
How easy was it to find assistance from our staff members?*
Let us know how accessible our team was when you needed help.
Do you have any additional comments or suggestions on how we could improve your shopping experience?
Please use the space below to provide any feedback not covered above.
Thank you for taking a part in this survey.
