HeySurvey survey

Health Care Satisfaction Survey 🩺

How satisfied were you with your overall experience?*

Think about your most recent visit or interaction.

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5

Very dissatisfied to Very satisfied

What type of service did you use most recently?*

Choose the option that best matches your experience.

Primary care visit
Specialist visit
Urgent care
Hospital stay
Telehealth appointment

How easy was it to schedule your appointment?*

Please rate how simple and convenient the scheduling process felt.

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5

Very difficult to Very easy

Which parts of your experience worked well?

Select all that apply.

Easy appointment scheduling
Short wait time
Friendly staff
Clear communication from provider
Clean and comfortable facility
Billing was easy to understand

Did your provider listen carefully and answer your questions?*

Think about how well your concerns were understood.

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5

Not at all to Completely

What could we improve about your health care experience?

Share any suggestions that would make future visits better.

How would you rate the wait time before receiving care?*

Please base your answer on your most recent experience.

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5

Very poor to Excellent

Would you recommend this health care service to others?*

Choose the option that best reflects your view.

Definitely yes
Probably yes
Not sure
Probably no
Definitely no

Is there anything else you'd like us to know?

You can share a compliment, concern, or anything we may have missed.