Library Usage and Satisfaction Survey

Help us improve our library services by sharing your feedback. This survey gathers your experiences, preferences, and suggestions to ensure the library meets your needs.

What is your primary reason for visiting the library?*

This helps us understand the main purpose of your library visits.

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How often do you use the library’s resources or facilities?*

Please consider both in-person and online services.

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How satisfied are you with the library’s collection (books, magazines, digital media, etc.)?*

Please rate based on selection, relevance, and variety.

From Not satisfied to Very satisfied
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Which library services have you used in the past 6 months?

Select all that apply.

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How easy was it to find the resources or information you needed?*

Please rate your most recent experience.

From Very difficult to Very easy
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What time of day do you usually visit the library?

Understanding peak hours helps us plan programs and staffing.

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How would you rate the cleanliness and comfort of the library environment?

Think about seating, lighting, restrooms, and overall atmosphere.

From Least to Most
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What suggestions do you have for improving the library’s facilities, services, or programs?*

Please share any ideas you think would enhance your experience.

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If you have used the library’s website or digital resources, please describe your experience.

Tell us what worked well or what could be improved.

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Thank you for taking a part in this survey.

This is a HeySurvey survey template.