Online Shopping Experience Survey

We are conducting this survey to better understand your experiences, preferences, and challenges with online shopping. Your feedback will help us and online retailers improve products, services, and the overall shopping experience.

How often do you shop online?*

This question helps us gauge your familiarity and engagement with online shopping.

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What are your primary reasons for choosing online shopping?*

Select the main motivations that influence your online shopping decisions.

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Which types of products do you most frequently purchase online?

Understanding your most common online purchases will help identify shopper trends.

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Please rate your overall satisfaction with your recent online shopping experiences.*

Consider purchases made within the past 3 months.

From Very dissatisfied to Very satisfied
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How important are the following factors when choosing an online store?*

Please rate each factor on a scale of 1 (Not important) to 5 (Very important).

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What payment methods do you typically use for online shopping?

This helps us understand payment preferences among online shoppers.

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Have you ever abandoned your cart before completing an online purchase?*

Please tell us if you have left items in your cart without buying and why.

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If you answered Yes to the previous question, what are the main reasons you abandoned your cart?

Your answer will help retailers address common barriers to purchase.

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What suggestions do you have for improving the online shopping experience?

Thank you for taking the time to complete our survey!

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Thank you for taking a part in this survey.