Rite Aid In-Store Experience Survey
Help us understand how well our store and pharmacy are meeting your needs.
Purpose of this survey
Your feedback will guide improvements in our products, services, and overall customer experience.
How often do you visit a Rite Aid location?*
Select the option that best represents your shopping frequency.
Which areas of the store did you shop in during this visit?
Check all departments you actually visited today.
How satisfied were you with the cleanliness and organization of the store?*
Think about aisles, shelves, and overall tidiness.
Please rate the helpfulness of the pharmacy staff during this visit.
Consider their knowledge, courtesy, and willingness to assist.
What was the main reason you chose Rite Aid over other pharmacies today?*
Briefly describe your primary reason (e.g., location, price, service).
Did you experience any issues at checkout?*
Let us know if you encountered delays, pricing errors, or other problems.
If you experienced an issue, please describe it here.
Provide as much detail as you feel is necessary; skip if no issue occurred.
How likely are you to recommend this Rite Aid location to friends or family?*
0 means “Not at all likely” and 10 means “Extremely likely.”
Thank you for taking a part in this survey.
