HeySurvey survey

Website Experience & Usability Feedback 🖥️

What was the main reason for your visit today?*

This helps us understand what people come to the site to do.

Find product or service information
Make a purchase or booking
Contact support or the team
Compare options or pricing
Browse for general information
Other

How easy was it to find what you needed?*

Think about navigation, menus, search, and page layout.

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5

Very difficult to Very easy

Which parts of the website were easiest to use?

Select all that apply.

Navigation menu
Search bar
Product or service pages
Contact form
Checkout or booking process
Mobile version
Help or FAQ section

Did you run into any problems while using the website?*

Choose the option that best matches your experience.

No problems
I had minor issues but still completed my task
I had major issues and needed extra time
I could not complete my task

What issue, if any, made the website harder to use?

A short example is enough.

How clear and easy to understand was the information on the website?*

Please think about page content, labels, buttons, and instructions.

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5

Not clear at all to Very clear

How likely are you to return to this website based on today’s experience?*

Your answer helps show whether the site feels useful and easy to use.

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5

Not likely at all to Very likely

Which improvements would make the website more useful for you?

Select all that apply.

Faster loading speed
Simpler navigation
Better mobile experience
Clearer information
Easier checkout or forms
Better search results
More trust signals or contact details

What is one change that would most improve your experience?*

Share the biggest fix or improvement you’d like to see.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.