Technology Experience Survey 📱💻
Which device do you use most often to access our services?*
Choose the one you rely on most for your typical experience.
How easy is it to use our website or app?*
Think about navigation, speed, and completing basic tasks.
Which digital features do you use regularly?
Select all that apply.
Have you had any technical issues recently?*
This helps us understand where people get stuck.
What is one technology improvement that would help you most?
Share a simple idea or pain point in your own words.
How satisfied are you with our digital communication?*
Think about emails, notifications, reminders, or in-app messages.
When you need help, which support option do you prefer first?
Choose the option you would most likely use.
Which technology upgrades would you value most?*
Pick all that would make your experience better.
Is there anything else you’d like to share about your digital experience?
Feel free to mention what works well, what feels frustrating, or what could be simpler.
Thank you for taking a part in this survey.
