Patient Satisfaction Survey: Example Questions
This survey is designed to collect feedback about your recent experience as a patient at our healthcare facility. Your responses help us improve our services and ensure quality care for all patients.
Overall, how satisfied were you with the care you received from our medical staff?*
This question gauges your general satisfaction with the doctors, nurses, and other clinical staff during your visit.
How would you rate the cleanliness of our facility?*
Please consider the waiting area, patient rooms, and restrooms during your visit.
Were your questions and concerns addressed by the healthcare team?*
This question asks if you felt listened to and provided with clear answers about your health and treatment.
What was your average waiting time before being seen by a healthcare professional?*
Please provide your best estimate, considering both the waiting area and examination room wait times.
Which aspects of your visit were most satisfactory?
Check all that apply to your experience.
Did you feel involved in decisions about your care and treatment?*
This question evaluates whether you participated in the decision-making process regarding your treatment options.
How easy was it to schedule your appointment?*
Reflect on your experience booking the appointment, whether online, by phone, or in person.
Please share any suggestions or comments that could help us improve our services.
Your detailed feedback is valuable for our ongoing improvement efforts.
If you would like to be contacted about your feedback, please provide your preferred contact information.
This question is optional and only necessary if you wish to discuss your feedback in detail with our staff.
Thank you for taking a part in this survey.
