Your Healthcare Visit Experience

Tell us about your most recent visit so we can improve your care. Please leave out names, diagnoses, and other personal medical details.

What type of visit did you have?*

Choose the option that best matches your most recent visit.

How easy was it to get an appointment?

Think about finding a time that worked for you. Skip this question if your visit did not require an appointment.

Very difficult to Very easy

About how long did you wait to see a healthcare professional?*

Count from your scheduled appointment time, or from check-in if you had no appointment.

How well did your healthcare professional listen to you?*

Think about whether you had time to share your concerns.

Not at all well to Extremely well

Which parts of your visit went well?

Select all that apply.

How clear were the instructions about what to do after your visit?*

Consider instructions about medicines, tests, follow-up visits, or care at home.

How satisfied were you with your visit overall?*

Consider your full experience, from arrival through the end of your visit.

Very dissatisfied to Very satisfied

What made it harder to get the care you needed?

Select all that apply.

What is one thing we could do to improve your next visit?

Share a practical suggestion, without including personal medical details.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.