Insurance Experience and Preferences Survey

This survey aims to understand your experiences, preferences, and satisfaction regarding various types of insurance. Your responses will help us improve insurance services and offerings.

Which types of insurance do you currently have?*

Select all the types of insurance policies you are covered by.

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How satisfied are you with your current primary insurance provider?*

Please base your answer on your overall experience.

From Very dissatisfied to Very satisfied
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Have you ever filed a claim with your insurance provider?*

Indicate whether you have submitted any insurance claims in the past.

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If yes, how satisfied were you with the claims process?

Only answer if you have filed a claim. Consider ease, speed, and outcome.

From Least to Most
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What factors were most important when choosing your current insurance provider?*

Select up to three factors that influenced your decision.

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What is the most difficult part about understanding your insurance policy?*

Share any aspect of insurance documentation or communication that is challenging for you.

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How likely are you to recommend your current insurance provider to others?*

Please indicate how likely you are to refer friends or family.

From Not likely at all to Extremely likely
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If you could change one thing about your current insurance provider, what would it be?

Describe an improvement or feature you wish they would offer.

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Any additional comments or suggestions regarding insurance services?

Thank you for participating in our survey!

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Thank you for taking a part in this survey.

This is a HeySurvey survey template.