HeySurvey survey

Quality Assurance Feedback Survey

How satisfied are you with the consistency of our products/services?*

We want to know if you get the same quality each time.

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2

3

4

5

Not satisfied to Very satisfied

Have you ever experienced an issue with our product/service quality?*

Tell us if you've run into any problems.

Never
Rarely
Sometimes
Often
Always

How quickly are quality-related issues resolved when reported?*

Think about the last time you needed help from our team.

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2

3

4

5

Very slowly to Very quickly

Which areas of our service need the most improvement for better quality?

Select as many as you like.

Customer support
Product reliability
Delivery timing
Communication
Other

How clearly are our quality standards explained to you?*

Let us know if you understand what to expect from us.

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2

3

4

5

Not clear at all to Very clear

What is your preferred way to give feedback about quality concerns?

We want to make it easy for you to share feedback.

Phone
Email
Online form
In person
Other

Please describe a time when our quality met or exceeded your expectations.

We’d love to hear a positive experience!

What could we do to improve your overall experience with us?*

Share any suggestions you have.

Any additional comments or concerns about our quality assurance efforts?

Let us know anything else that’s on your mind.