Ecommerce Shopping Experience Survey

We are collecting feedback to better understand your ecommerce shopping experiences. Your insights will help us improve online store services, product offerings, and overall user satisfaction. The survey should take only a few minutes to complete.

How often do you shop online?*

Knowing your online shopping frequency helps us tailor experiences to different user needs.

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Which types of products do you typically purchase online?*

Please select all categories that you commonly shop for online.

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What device do you most frequently use to make online purchases?*

Understanding your preferred shopping devices helps us enhance your experience.

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On a scale of 1 to 5, how satisfied are you with the checkout process on most ecommerce sites?*

Please consider aspects like ease of payment, security, and speed.

From Least to Most
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What are the most important factors influencing your decision to purchase from an online store?*

Select all that are most important to you.

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Which payment methods do you prefer to use for online shopping?

Choose all that apply to your ecommerce transactions.

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Have you ever abandoned a shopping cart? If yes, what was the primary reason?*

Your feedback helps us understand and address common issues leading to cart abandonment.

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What features would make you more likely to revisit and shop from an ecommerce site?*

Share one or two features that you feel are missing or would improve your experience.

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Please describe any recent positive or negative ecommerce experience you had and what made it stand out.

Your story will help us learn what works and what should be avoided in online shopping.

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Thank you for taking a part in this survey.