Membership Experience Survey
We’re conducting this survey to better understand your experience as a member and to identify opportunities for improvement. Your feedback helps us tailor our services to meet your needs.
How satisfied are you with your overall membership experience?*
This question assesses your general level of satisfaction with your membership.
Which of the following benefits have you used during your membership?*
Select all the membership benefits you have used in the past year.
How long have you been a member?*
This helps us understand our membership base’s level of experience.
What motivated you to become a member?
Please briefly describe your main reason for joining.
How would you rate the value of your membership relative to the cost?*
Consider whether you feel you’re getting your money’s worth as a member.
Which member benefits do you find most valuable?*
This allows us to prioritize the benefits that matter most to members.
Are there any benefits or services you wish we offered but currently do not?
Let us know any ideas for future offerings or improvements.
How likely are you to recommend this membership to a friend or colleague?*
Please indicate your likelihood of recommending us to others.
Do you have any additional comments or suggestions to improve the membership experience?
Share any other thoughts or recommendations you may have.
Thank you for taking a part in this survey.
